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Shipping and Returns

WESTERFIELD MODELS, LLC SHIPPING AND RETURNS INFORMATION

All policies listed here are effective 1-1-2012. We sell Kits - assembly required. For ages 18 and up.

U.S. Shipping & Handling Rates are listed on the Website Main page on the left side under "Shipping Rates".

CD/DVD Orders:  (US SHIPPING ONLY) $7.50 for 1, $9.50 for 2 or more.   Details/ Parts:  Order Total Up to $5=$5.50 Shipping, Over $5=$7.50 Shipping.   For current shipping charges, please see below.

Catalog $15.99, Includes Shipping.

Foreign Orders:  Shipping Charged at Cost Plus $5.00 handling.  Foreign Orders are Shipped USPS First Class (NO Insurance) or Priority Mail International ( USPS Insurance included) ONLY.  Foreign orders will have the USPS Tracking Number sent to the email listed when the order is shipped. Foreign Customers are responsible for any custom charges, fees or taxes due on your order during shipment.

PLEASE NOTE: UK and EU orders - provide VAT for shipping if possible. We can ship to UK and EU countries without VAT at this time, but the shipping will be higher. UK and EU orders can also use US re-shipper service as an alternative. Foreign Orders: Foreign Orders must be paid via Paypal Invoice. All Paypal Invoice payments must be in US dollars.

RETURNS: NO returns after 90 days from date of shipment. NO Returns without Authorization. Order number and Customer name must be provided. Returned items to be carefully packed up in the same manner they were received. Once a return order is received, it will be fully inspected. After that, a refund of the original purchase amount, LESS any Restocking charges AND LESS shipping charges, will be made via the method of original payment. Returns are subject to a minimum of 10% restocking charges, more if items are found to be missing. Refunds will be for items purchased only. ORIGINAL SHIPPING Charges are NOT REFUNDABLE. 

WARRANTY: See Terms of Use Section for full Warranty Information. For Original Purchasers of Kits since 1-1-2012: Defective/Missing Parts replaced at no charge.  All other Parts Available at Replacement Cost plus Shipping. 

Current shipping rates: Up to $2.75=$2.00, $5.00=$5.50, $23=$7.50, $35=$9, $42=$10, $55=$11, $65=$12, $75=$14, $100=$16, $130=$17, $150=$18, $225=$20, $300=$24, $400=$28, $500=$34, $600=$38, $800=$45, Over $800 - Call.


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